Frequently Asked Questions

Yes! All critical information is encrypted and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device.
The mobile app give you the ability to you to access your invite and add trusted contacted to your safe contact, send generated noise cancelling alert notification, and pin location view on a map. Once you’ve installed the mobile app on your phone, you’ll also have the full access to our services in the event of an emergency. The setting must be in the on position to send status alert for emergency.
The information you see in the app is shown in real-time, so it’s always accurate. However, when the app is open for an extended period of time, and reopens the app refreshes in order to ensure the information is still current.
iOS (iPhone, iPod touch, and/or iPad) Android

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